Text Messaging Program
Terms & Conditions
These Terms & Conditions govern the text messaging program operated by First State Insurance of DeQueen, Inc., doing business as First State Insurance.
Text Messaging Program
First State Insurance may use text messaging to communicate with customers who have opted in to receive text messages.
Messages may relate to:
- Policy and account reminders
- Payment reminders, including past-due notices
- Underwriting requests
- Requests for property photos
- Requests for documents or information needed to service an insurance policy
- Policy servicing updates
- Related customer-service communications
The text messaging program is intended to facilitate insurance policy, account, underwriting, and customer-service communications.
Consent to Receive Text Messages
By opting in to receive text messages from First State Insurance of DeQueen, Inc., you authorize us to send text messages to the mobile telephone number you provided for the purposes described above.
Your consent to receive text messages is voluntary and is not a condition of purchasing goods or services.
Message Frequency
Message frequency may vary depending on your policy, account, underwriting needs, and communications with us.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier’s normal messaging and data rates may apply to messages sent or received as part of this program.
How to Opt Out
You may stop receiving text messages at any time by replying:
STOP
After submitting a STOP request, you may receive a confirmation message indicating that you have been unsubscribed.
After opting out, you will no longer receive text messages from the applicable messaging program unless you subsequently provide consent to receive messages again.
Help
For assistance, reply:
HELP
You may also contact First State Insurance at 870-642-2814.
Supported Carriers and Delivery
Text message delivery is subject to your wireless carrier and network availability.
Wireless carriers are not responsible for delayed or undelivered messages.
We cannot guarantee that every message will be received or delivered at a particular time.
Privacy
Our collection and use of personal information associated with the text messaging program are governed by our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.
Changes to the Messaging Program or Terms
We may modify or discontinue all or part of the text messaging program or update these Terms & Conditions from time to time.
Any updated Terms & Conditions will be posted on this website with a revised effective date.
Contact Information
First State Insurance of DeQueen, Inc.
First State Insurance
310 N. 3rd Street, De Queen, AR 71832
Mailing: P.O. Box 406, De Queen, AR 71832
Phone: 870-642-2814
Email: agents@firststateinsurance.agency
Business Hours
Monday–Friday: 8:00 AM–4:30 PM
Service Area
Arkansas and Oklahoma
Text messaging help
STOP: reply STOP to any text message to opt out.
HELP: reply HELP for assistance.
Call 870-642-2814
Monday–Friday, 8:00 AM–4:30 PM